Privacy policy

Privacy Policy

Last updated: March 30, 2026

UneeqSphere operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience specializing in home and garden essentials and premium kitchen tools (the "Services"). UneeqSphere is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information. Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. We may collect or process the following categories of personal information:

  • Contact details: Including your name, billing address, shipping address, phone number, and email address.

  • Financial information: Including payment card information, transaction details, and payment confirmations processed via our secure payment gateways.

  • Account information: Including your username, password, and security preferences.

  • Transaction information: Including the items you view, add to your cart, or purchase (such as kitchenware, gardening equipment, and home decor), and your past order history.

  • Communications: Information you include when sending a customer support inquiry to contact@uneeqsphere.com.

  • Device & Usage information: Including IP address, browser type, unique identifiers, and how you navigate the Services.

How We Use Your Personal Information

  • Fulfillment: To perform our contract with you, process payments, and arrange for tracked UK shipping for your home and garden goods.

  • Marketing: To send promotional communications and show you relevant online advertisements tailored to your home improvement, gardening, and culinary interests.

  • Security: To detect, investigate, and prevent fraudulent or malicious activity.

  • Support: To provide customer service and maintain our business relationship.

  • Legal Compliance: To comply with applicable UK laws and regulatory requirements.

Relationship with Shopify

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our kitchen and garden products to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall. For more information, you may also want to read Shopify’s Terms of Service or Privacy Statement.

Your Rights (UK & EEA)

As a UK-based customer, you have specific rights under the UK General Data Protection Regulation (UK GDPR):

  • Right to Access: You can request a copy of the personal data we hold about you.

  • Right to Rectification: You can ask us to correct inaccurate information.

  • Right to Erasure: You can request that we delete your personal data.

  • Right to Object: You can ask us to stop or restrict the processing of your data for certain purposes.

Security and Retention

We implement industry-standard security measures to protect your information. We retain your personal information only for as long as necessary to provide you with our Services, comply with legal obligations, or resolve disputes.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised policy on this website and update the "Last updated" date.

Contact

Should you have any questions about our privacy practices, or if you would like to exercise any of your rights, please contact us at:

  • Email: contact@uneeqsphere.com